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How to adjust sound in the Bernafon App while streaming

When you stream any music or audio to your hearing aids from a device such as your phone, TV-A adapter or SoundClip-A, you can use the streaming equalizer to adjust the sound you hear.

Before you start

1

Compatibility guide

See which phones will work with your hearing aids.

See the guide
2

Download the Bernafon App

Ensure you have the latest version of the Bernafon App.

Download the Bernafon App for iOSDownload the Bernafon App for Android™
Bernafon App icon for both Apple and Android versions of app.
3

Pair your hearing aids with your phone or device

Once you've downloaded the Bernafon App, you need to pair your hearing aids with your device.

How to pair your hearing aids with other devices
1

Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.

2

Tap the Streaming equalizer icon.

3

Slide the circles to adjust each of the frequency controls for low, mid, or high frequencies.

Note:

The streaming equalizer button is always visible on Apple® devices and some Android devices. On other Android devices, the button appears when you stream sound from your phone or other connected devices.

Watch video to learn how to adjust sound while streaming

How to switch between streaming sources

You can use the app to switch between different sources for audio streaming, such as TV-A adapter and SoundClip-A.

1

Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.

2

At the top of your screen (in the navigation bar), tap the down arrow, then tap TV-A adapter or SoundClip-A.

3

At the bottom of your screen, above the tab bar, tap the Devices button, which looks like a computer screen. The highlighted device is the one that is currently streaming.

4

Tap your desired streaming source on the list.

How to adjust the volume of your surroundings while you are streaming

1

At the top of your screen (in the navigation bar), tap the Surroundings tab.

2

Move the slider(s) up or down.

How to rename a connected device

To help you avoid confusion between several devices, it may be helpful to rename one of the devices. To do this:

1

At the bottom of your screen, above the tab bar, tap the Devices button.

2

Tap the pencil icon by the device you want to rename.

3

Enter your desired name for the device in the text box.

4

Click Save.